A customer who complains is my best friend.
A satisfied customer is the best business strategy of all.
Above all, we wish to avoid having a dissatisfied customer. We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings — and they will always come back.
Always think of your customers as suppliers first. Work closely with them, so they can supply you with the information you need to supply them with the right products and services.
Be it furniture, clothes, or health care, many industries today are marketing nothing more than commodities — no more, no less. What will make the difference in the long run is the care and feeding of customers.
Consumers are statistics. Customers are people.
Doing a great job and not meeting the customer's objectives is as useless as doing a poor job within the customer's objectives.
Every company's greatest assets are its customers, because without customers there is no company.
Everything starts with the customer.
I don't build in order to have clients. I have clients in order to build.
If we don't take care of the customer… somebody else will.
If you don't care, your customer never will.
If you love your customer to death, you can't go wrong.
If you're not serving the customer, you'd better be serving someone who is.
It is not enough to give the customer excellent service. You must subtly make him aware of the great service he is getting.
Look through your customer's eyes. Are you the solution provider or part of the problem?
Make a customer, not a sale.
Motivate them, train them, care about them and make winners out of them…we know that if we treat our employees correctly, they'll treat the customers right. And if customers are treated right, they'll come back.
Revolve your world around the customer and more customers will revolve around you.
Sacred cows make the best hamburger.